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Managed IT Support Pricing for UK Businesses
Simple, transparent IT support pricing for businesses across Lancashire and the North West. No confusing contracts, no hidden costs and no technical jargon.
How Much Does IT Support Cost?
Most UK businesses can expect managed IT support to fall into one of three bands, based on how much is handled for you and how proactive the cover is.
Basic Support
Ideal for small businesses requiring day-to-day technical support.
Fully Managed IT Support
Comprehensive support, monitoring, maintenance and Microsoft 365 management.
Advanced Managed Services
Enhanced cybersecurity, compliance, strategic IT planning and business continuity.
How Much Does IT Support Cost?
Most UK businesses can expect managed IT support to fall into one of three bands, based on how much is handled for you and how proactive the cover is.
Essential Support
Small businesses with simple requirements.- Unlimited remote support
- Helpdesk access
- Windows updates management
- Antivirus monitoring
- Device monitoring
- Basic backup monitoring
- Monthly reporting
Business Support
Growing businesses wanting proactive support.- Unlimited onsite support
- Microsoft 365 administration
- Security awareness support
- Backup management
- User onboarding and offboarding
- Vendor management
- Patch management
- Quarterly review meetings
Complete IT Department
Businesses wanting outsourced IT management.- Strategic IT planning
- Cybersecurity reviews
- Compliance support
- Disaster recovery planning
- Priority response times
- Quarterly cybersecurity assessments
- Procurement assistance
- Budget planning
Example Monthly Costs
The examples below provide a general indication of managed IT support costs for businesses of different sizes.
What Affects IT Support Pricing?
Number of Users
More users generally means more support requirements.
Number of Devices
Laptops, desktops, servers and mobile devices all require management.
Cybersecurity Requirements
MFA, EDR, email security and compliance increase protection and complexity.
Compliance Requirements
Industries such as healthcare and finance often require additional controls.
Onsite Support Requirements
Businesses requiring frequent onsite visits may require enhanced plans.
Existing Infrastructure
Older systems often require more maintenance and support.
Why Is Some IT Support So Cheap?
Not all IT support packages are created equal. Lower-cost providers often achieve cheaper pricing by excluding essential services that many businesses eventually need.
What's Often Missing From Low-Cost IT Support?
Frequently Asked Questions
No. Our plans run on a rolling monthly agreement with 30 days' notice. We'd rather earn your business every month than lock you into a contract.
Yes. Our support covers laptops and devices wherever your team is working, at home, in the office or on the move.
Usually, yes. We'll review what you already hold and only recommend changes where it genuinely improves cost or security.
Yes, where applicable. Mac, iPhone and iPad are supported alongside Windows and Android as part of our device management.
Yes. We regularly work as an extension of an internal team, taking on helpdesk, projects or specialist areas such as cybersecurity.
Yes. Business and Complete plans include priority response for business-critical issues, with emergency cover also available on Essential.
Yes. We support single-site and multi-site businesses across Lancashire, the North West and further afield.
Yes. We regularly work as an extension of an internal team, taking on helpdesk, projects or specialist areas such as cybersecurity.
Not Sure What You Need?
Most businesses either overpay for unnecessary services or underinvest and leave themselves exposed. Book a free no-obligation IT review and we’ll show you exactly what we’d recommend for your business.