IT Support for Dental Practices
Reliable and Safe Computer Support That Will Help Your Practice Run Smoothly and Avoid Delays in Getting Dentists to See Their Patients.
Dental practices often experience a number of IT issues. However, many times, IT issues can not only cause delays but also impact the delivery of patient care.
When an IT system goes down, it creates a backlog of appointments, it prevents access to X-rays, it prevents staff from accessing patient records, and it prevents patients from having the dental care they need. As if that isn’t enough pressure, managing a bustling dental clinic presents additional challenges to running a productive and profitable office while adhering to strict regulations regarding patient data security. As such, IT problems can represent very serious liabilities for your dental practice.
At Computer Support Centre, we provide specialist IT support for dental practices, designed to keep your systems secure, compliant, and running smoothly so you can focus on delivering excellent patient care.
Patient Data Security & Compliance
Dental offices maintain a plethora of sensitive personal information about patients. To provide adequate protection for patient records and comply with GDPR and the data protection laws of the UK’s Health Service, we employ secure systems, encryption, access controls, and monitoring.
Dental Software & Imaging Support
When it comes to practice management software, digital imaging solutions (e.g., X-Ray and Intra-oral), and patient records, our employees are experts at keeping critical dental software running properly, updated securely, and accessible to users.
Network & Clinical Equipment Support
In a modern dental office environment, stable and secure networks are a top priority. In particular, our engineers support the systems that connect dental chairs, imaging devices, front desk computers, and administrative tools, reducing operational downtime for the entire clinic.
Backup & Disaster Recovery
A successful practice can be severely hampered by a data loss or system failure. To ensure your practice can recover quickly from a hardware failure, cyber crime, or accidental data loss, we install automated backup systems and tested recovery solutions in your office.
Managed IT Support & Proactive Monitoring
Proactive monitoring allows us to be proactive rather than reactive regarding your network systems. By continually monitoring the networks, we can detect issues with equipment before they affect your ability to run your business. When you need assistance, you will receive not only prompt and courteous service but also problem descriptions or solutions that are easy to understand.
IT Strategy & Practice Growth Support
As your practice continues to grow or modernise, your IT requirements will evolve. Our IT consulting services provide you with practical IT planning and consulting to support your system’s adjustments and upgrades, digital workflows, and long-term sustainability ensuring that your practice is up-to-date with current technology.